"Do we really need to say 'cheese' every time we snap a photo?" That question hit me squarely in the face last summer during a family reunion in the Lake…

Have you ever felt uneasy starting an email or letter with 'To Whom It May Concern'? You’re not alone. I remember the first time I had to write a formal…

Ever had someone thank you and felt like 'you're welcome' was just... a bit too bland? You’re not alone. Whether you’ve cracked a joke that made someone’s day or helped…

Ever woken up, looked at your mate or colleague, and thought, "How can I jazz up my morning greeting without sounding like a robot?" That was me a few months…

Have you ever hesitated before saying "I believe"—wondering if there’s a more thoughtful, compelling way to express your conviction? I found myself in that exact moment during a university debate…

Have you ever missed someone so much that the simple phrase "I miss you" just didn’t feel like enough? Whether it's a long-distance relationship, a friend who's moved away, or…

Have you ever been so annoyed with someone that you needed to say "I hate you"—but couldn’t quite bring yourself to drop the bomb? What if there was a way…

Ever had one of those moments where “Oh my God” just doesn’t cut it?Maybe your mate just told you they dropped their phone in the loo—again. Or your dog decided…

Have you ever stubbed your toe in front of your boss or child and had to bite back a barrage of four-letter words? You’re not alone. Whether it’s the workplace,…

"Ever been told 'thank you' and found yourself blurting out the same old 'you're welcome' for the hundredth time?" That was me last year at a client dinner. I’d spent…